A person who mucks out coops every week now reads through what you sent. If you ordered cart items, we check stock on feeders, drinkers, laying nests, wood shavings, diatomaceous earth, poultry grit, heat lamps, leg bands, feed bins, incubators and brooder plates before we confirm delivery. If you sent a flock question instead, you get an answer written by someone who keeps layers and bantams, not a call centre script. New keepers can still add a starter kit to the same order. Watch your inbox for the reply, and keep the coop dry in the meantime.
Order received
Someone from the Gotchickens advice desk will go through your cart by hand. That means checking the feeders, drinkers, laying nests, wood shavings, diatomaceous earth, poultry grit, heat lamps, leg bands, feed bins, incubators and brooder plates you picked, confirming what is on the shelf, and getting back to you with delivery details or a straight answer if a flock question came in with the order.
New to hens? You can still add a starter kit before the order is packed. If you ordered coop hardware, expect a note on predator mesh and shade cloth fitting along with your confirmation.
While you wait, you can head back to the homestead shop or read more about how we work with keepers across Gauteng, the Free State and the Cape.
Order received
Thanks for sending your cart through. Someone at the Gotchickens advice desk will read it, check stock on the feeders, drinkers, laying nests, wood shavings, diatomaceous earth, poultry grit, heat lamps, leg bands, feed bins, incubators and brooder plates you picked, and come back to you with delivery details or a straight answer to your flock question.
Every cart item and question lands with a keeper who mucks out coops, not a call centre. If something in your list is out of stock, we say so plainly.
Coop hardware gets a second look: rust-treated hinges, predator mesh for mongoose and caracal, shade cloth for Highveld heat. If a size will not work on your smallstand or werf, we flag it before dispatch.
Expect a message with delivery timing or advice details. New to hens? Mention it and we will add a starter kit note to your reply so the first week with layers goes smoother.
If your order needs a change, or you want to talk through a brooder plate, an incubator for the spring hatch, or grit and leg bands for a bantam pen, use the details below.
Still browsing? Head back to the homestead shop, take another look at the galvanised laying nest bank, or send a longer flock question through the contact page.